How do I return an item?

We want you to love what you ordered, but if something isn't right, let us know. We'll give you a refund or send you another color, a new size, or an entirely different style. Easy returns and exchanges by mail. Exchanges are always free.

Follow these simple steps to return your purchase by mail:
  1. Email moxiemail@moxiecycling.com and we’ll email you a link to print a USPS postage paid return label within 24 hours.
  2. On your packing slip, circle the item(s) that you're returning and note the quantity and reason(s) for the return.
  3. Pack your return securely, in the original package if possible, and include your completed invoice.
  4. Print out the pre-paid USPS return shipping label that was emailed to you.
  5. Affix your USPS return shipping label to the packaging. Make sure no other tracking labels are shown.
  6. Take the package to your nearest USPS drop-off location.
If you are making a return, when you mail your purchase back to us using the pre-paid USPS shipping label, we'll deduct a flat fee of $7.00 from your order refund for return postage. Please send all returns to the following address:

Moxie Cycling Co.
Returns Processing
10901 Hampshire Ave S
Suite A
Bloomington, MN 55438

Returns & exchange process valid for orders from US Territories and APO / FPO. There are no returns or exchanges on final sale merchandise.